FAQ
Categories
Puppies
Where do the puppies come from?
We work with small-scale breeders across our Eastern South Dakota region. It is important that we know these breeders personally to ensure that ethical standards are being met and exceeded regarding the well-being of both the parents and the puppies.
Are the puppies certified?
Yes, all puppies are registered, have current vaccinations, have had a veterinarian examination and health certificate.
Does the puppy come with anything?
Yes! We understand that bringing home a puppy is a big transition and we want to make the transition as smooth as possible for both puppy and owner. Each puppy comes with a care bag including:
• Chew toy that the puppy likes
• Partial bag of dry food that the puppy is accustomed to
• Wet food
• A towel or blanket with familiar smells
• Bow
What kind of puppy should I get?
We’re happy to discuss the different dispositions between breeds and help you find a good fit for your lifestyle. Contact us to learn more.
Can I know more about a puppy that is for sale?
Yes! Please contact us! We are happy to talk on the phone, text or email and send additional photos and videos.
Can I meet a puppy before committing?
Yes! We always want to make sure a puppy is a good fit. If you live in Eastern South Dakota, we can arrange a puppy meet up. Check if you are in our zone here.
Purchasing
What can I expect after I reserve a puppy online?
Once you decide to reserve a puppy, you will specify delivery or pick up and choose a time to meet. A 50% deposit will be required to reserve the puppy and a contract will be sent upon payment of the deposit. 48 hours will be allowed to sign the contract and upon signature of the contract, the deposit is non-refundable. The remaining balance on the puppy is due upon delivery or pick up. The puppy comes with a care bag and we like to follow up in the next 2-3 days just to make sure everything is going well with your new puppy.
Do I need to be approved?
We do like to make sure there are no red flags regarding purchasers, such as people looking for breeding lines for puppy mills, etc. We want our puppies to have great homes! If we have any questions, we will contact you.
Can I read the contract before putting down a deposit?
Yes, read a sample contract here.
What if I purchase a puppy but it doesn’t work out?
We understand that sometimes life can change and make it difficult to care for a puppy. We want to be sure that our puppies are cared for. Please see our return policy for more details.
Do I need to pick up my puppy as soon as it is 8 weeks old?
Not at all; we just are unable to let you take the puppy home any sooner than 8 weeks old. Contact us and we can arrange a time that works for you! We are happy to hold and care for your puppy until you are able to take him or her home.
Delivery
Where do you deliver?
We deliver puppies to a 120-mile radius in Eastern South Dakota including Sioux Falls, Brookings, Watertown, Aberdeen, Mitchell, Yankton, Chamberlain and more. Find out if we deliver to you by entering your zip code at the top of the page or click here.
Can I still purchase a puppy if I live outside of your delivery zone?
Yes! If you are just outside of our delivery area, we can arrange delivery for an extra fee, arrange a meet-up, arrange shipping or you are welcome to travel to us and pickup your puppy. Contact us to learn more.